All items are
described as fully as possible. US Imagineering, Inc. warrants its
products under a 30-day limited warranty from defects
Size exchanges and returns are accepted during this 30-day period. For size exchanges and returns, items must be returned unused
with all original packaging, tags and labels attached and saleable
condition. Some products have an extended warranty period, please see instruction
manual if applicable.
For all return, exchange and warranty issues, a Return Authorization
Number is required. The return shipping cost is the responsibility
of the customer; therefore, return products should be shipped prepaid
and insured. CODs are not accepted. Original shipping
fees and auction fees when applicable are non-refundable. Products
repaired or replaced
under warranty will not incur reshipping charges. Size-related exchanges
are subject to reshipping charges. Under this warranty, the sole
remedy shall be repair, exchange, or replacement at USI's discretion.
This warranty does not cover any charges for labor, downtime, or any
other consequential or incidental damages resulting from the sale,
use or improper functioning of the product. The warranty does not cover
product failures due to misuse or abuse, improper maintenance, normal
wear and tear, typical required replacement products or circumstances
beyond the control of USI.
LIMITATION ON DAMAGES: US IMAGINEERING, INC. SHALL
NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH
OF ANY EXPRESS OR
IMPLIED WARRANTY ON ITS PRODUCTS.
TO RETURN OR EXCHANGE YOUR PRODUCTS(S) PLEASE FOLLOW INSTRUCTIONS
1.For all return, exchange and warranty issues, a Return Authorization
Number is required. Products must be returned unused with
all original packaging, tags and labels attached in saleable condition
30 days of shipment receipt. See Return Authorization Number Request
2. Returns after 30 Days will NOT be authorized or if you return
the product without a Return Authorization Number, it will be refused
returned! Some products have an extended warranty period, please
see instruction manual if applicable.
3. Once you have completed and submitted a Return Authorization Number
Request Form and have received an approval notification with a Return
Authorization Number from our staff, clearly mark the outside of
the package with the Return Authorization Number and include a copy
the approval notification inside the package.
4. The return shipping cost is the responsibility of the customer;
therefore, return products should be shipped prepaid and insured.
CODS are not accepted.
5. For returns or warranty issues, credit will be issued back to
original form of payment less original shipping fees and auction
fees when applicable.
6. Size-related exchanges are subject to reshipping charges. Payment
for reshipping charges must be completed on the Return Authorization
Number Request Form.
7. Allow 10-14 business days for your return to be processed.
APPLY FOR A RETURN AUTHORIZATION NUMBER